Frequently Asked Questions

For Membership Inquiries

Contact Member Services via email This email address is being protected from spambots. You need JavaScript enabled to view it. or call direct
(404) 760-2812 / toll free 1 888-721-8905

 
Q: How much is membership? When does my membership expire?

A: Membership is $100. Membership is by anniversary year (ex: Jan-Jan).

Ex: Member joined on 8/28/2015. Membership will expire on 8/28/2016.

Q: How do I reset my user name or email address?

A: Click on the “forgot password” link. An email will be sent with a link for you to change your password.
If you do not have access to the email address on file, please email us your full name, user name or email address on file and contact number to This email address is being protected from spambots. You need JavaScript enabled to view it.. Someone will respond to you with assistance within 24 hours. Feel free to add additional comments such as the best time of day to reach you.

Q: How do I change/update the information (address, name change, etc.) in my profile?

A: You can make changes to your membership profile by logging into your profile to update the changes. If you need additional assistance, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: I paid my membership at a chapter event but, my account does not show me as a member. How do I fix this?

A: Contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your first name, last name, email address and phone number. Someone will contact you within one business day to help you resolve this issue.

Q: How do I take advantage of the $100 discount for conference registration?

A: You must join as a member first, then you can proceed to conference registration to qualify for the $100 discount.

Q: My credit card will not process and my card has not been charged. Nor have I received an email confirmation. What should I do?

A: Contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your first name, last name, email address and phone number. Someone will contact you within one business day to help you resolve this issue.

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